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Services

Learner Experiences

We design and deliver engaging educational content to help people succeed in their roles

Learner Experiences
Learner Experiences

Inspiration meets education

Great learning design combined with innovative technologies can close the knowledge gap and empower your learners, your initiatives, and your organization to succeed.

Our Learning Advisory team works with organizations to design and deliver cross-platform learning experiences that build knowledge and skills and deliver results. Our off-the-shelf and customized learning experiences offer a broad range of topics including Customer Service, Leadership and Management, Personal Excellence, ED&I, Change Management and Sales.

Learner Experiences

Our methods

To help people succeed in their roles, XA works with organizations to build:

Learning and Development Strategy

Our teams help you identify the required skills and competencies by role and develop a multi-year learning and development roadmap for courses, on-the-job training/coaching, and performance management.

Custom Learning Experiences​

Our experienced instructional designers will meet with your leadership team to scope, design and develop interactive adult learning. We take the time to get to know you, your learners, and your organizations. We develop learning experiences in all formats: instructor-led, virtual-instructor-led, digital learning - eLearning, videos, micro-learning, podcasts, digital books, and blended learning. 

Learning Experience Delivery (The Experience Advisor’s Courses)

Our team of over 60 certified facilitators located across Canada deliver a wide selection of engaging courses. We customize all learning experiences to meet your brand and organizational needs to create a tailored learning experience across platforms.

Our team of over 60 certified facilitators located across Canada deliver a wide selection of engaging courses. We customize all learning experiences to meet your brand and organizational needs to create a tailored learning experience across platforms.

We create amazing Webflow templates for creative people all around the world and help businesses grow.
Learner Experiences

XA Courses

Choose from our existing library of courses, or let us design a bespoke learning experience tailored to your organization's needs.

XA Learning Experiences

Customer Service, Leadership and Management, Personal Excellence (Communication and Active Listening), Equity, Diversity, and Inclusion, Change Management, Sales

Customized Client Learning Experience Development

Process, Technology, Job-Specific

Our team of over 60 certified facilitators located across Canada deliver a wide selection of engaging courses. We customize all learning experiences to meet your brand and organizational needs to create a tailored learning experience across platforms.

We create amazing Webflow templates for creative people all around the world and help businesses grow.
Learner Experiences

Our methods

To help people succeed in their roles, XA works with organizations to build:

Learning and Development Strategy

Our teams help you identify the required skills and competencies by role and develop a multi-year learning and development roadmap for courses, on-the-job training/coaching, and performance management.

Custom Learning Experiences​

Our experienced instructional designers will meet with your leadership team to scope, design and develop interactive adult learning. We take the time to get to know you, your learners, and your organizations. We develop learning experiences in all formats: instructor-led, virtual-instructor-led, digital learning - eLearning, videos, micro-learning, podcasts, digital books, and blended learning. 

Learning Experience Delivery (The Experience Advisor’s Courses)

Our team of over 60 certified facilitators located across Canada deliver a wide selection of engaging courses. We customize all learning experiences to meet your brand and organizational needs to create a tailored learning experience across platforms.

We create amazing Webflow templates for creative people all around the world and help businesses grow.
Learner Experiences

XA Courses

Choose from our existing library of courses, or let us design a bespoke learning experience tailored to your organization's needs.

XA Learning Experiences

Customer Service, Leadership and Management, Personal Excellence (Communication and Active Listening), Equity, Diversity, and Inclusion, Change Management, Sales

Customized Client Learning Experience Development

Process, Technology, Job-Specific

Our team of over 60 certified facilitators located across Canada deliver a wide selection of engaging courses. We customize all learning experiences to meet your brand and organizational needs to create a tailored learning experience across platforms.

We create amazing Webflow templates for creative people all around the world and help businesses grow.
Learner Experiences

Our methods

To help people succeed in their roles, XA works with organizations to build:

Learning and Development Strategy

Our teams help you identify the required skills and competencies by role and develop a multi-year learning and development roadmap for courses, on-the-job training/coaching, and performance management.

Custom Learning Experiences​

Our experienced instructional designers will meet with your leadership team to scope, design and develop interactive adult learning. We take the time to get to know you, your learners, and your organizations. We develop learning experiences in all formats: instructor-led, virtual-instructor-led, digital learning - eLearning, videos, micro-learning, podcasts, digital books, and blended learning. 

Learning Experience Delivery (The Experience Advisor’s Courses)

Our team of over 60 certified facilitators located across Canada deliver a wide selection of engaging courses. We customize all learning experiences to meet your brand and organizational needs to create a tailored learning experience across platforms.

XA Learning Experiences

Customer Service, Leadership and Management, Personal Excellence (Communication and Active Listening), Equity, Diversity, and Inclusion, Change Management, Sales

Customized Client Learning Experience Development

Process, Technology, Job-Specific

Our team of over 60 certified facilitators located across Canada deliver a wide selection of engaging courses. We customize all learning experiences to meet your brand and organizational needs to create a tailored learning experience across platforms.

We create amazing Webflow templates for creative people all around the world and help businesses grow.
case study
READ THE CASE STUDY

A national healthcare testing service provider

The Experience Advisors were engaged to analyze how customers/patients interacted with their service via online, telephone, email, and in-clinic experiences across the client’s 80 clinics throughout Canada.

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25+
years of Experience Design
2,000+
projects for leading brands
20,000+
training sessions
98%
NPS Average
Richard Antosik
// 
VP of Operations & Client Services, B2B Bank

"The team delivered excellent work that will be invaluable as we begin to implement a digital contact center, looking at the people, process and technology requirements. They helped our team define the vision and started us on our journey to execute it – we will be looking for their support moving forward."

Eric Esguerra
// 
VP of Customer Service & Operations, Miele

"The Experience Advisors were instrumental in helping us design Miele University. Once Miele University was designed, the team's expert facilitators came onsite to deliver customized training for our teams that was highly engaging and impactful. This ongoing program is nothing short of a success."

Jasmine Antonio
// 
Director of HR, Caesarstone Canada

"We partnered with The Experience Advisors to help enhance our team’s knowledge and skill set across customer-facing positions. Not only have they been easy to work with regarding defining our learning objectives and tailoring curriculums, but they’ve been adaptable to our ever changing organizational environment. We look forward to continuing our partnership!"