Top
Services

User Experiences

We help users manage the change and learning curve as you launch new systems.

User Experiences
User Experiences

Change for the better

How organizations prepare their workforce for transformational change is the defining factor in whether they succeed. Readiness for system-wide pivots is the first step in ensuring smooth transitions to new ways of doing and being.

XA supports organizations in the planning and implementation of transformation changes on a systems level. From change scoping to end user training, our instructional design strategies engage the people and processes that will make your transformation a success.

User Experiences

Our methods

To help our clients launch new systems XA offers:  ​

Scope of Change Assessment & Documentation

Our Scope Assessment & Documentation services enable you to work more effectively with others in your organization to successfully implement change. 

Change Management Training

Our customized, comprehensive Change Management training programs reduce the potential for negative outcomes during periods of systematic change within an organization.

Program Management​

Our strategic Program Management services will ensure consistency and safeguard quality during the delivery of large-scale initiatives.

Our strategic Program Management services will ensure consistency and safeguard quality during the delivery of large-scale initiatives.

We create amazing Webflow templates for creative people all around the world and help businesses grow.
User Experiences

Our strategic Program Management services will ensure consistency and safeguard quality during the delivery of large-scale initiatives.

We create amazing Webflow templates for creative people all around the world and help businesses grow.
User Experiences

Our methods

To help our clients launch new systems XA offers:  ​

Scope of Change Assessment & Documentation

Our Scope Assessment & Documentation services enable you to work more effectively with others in your organization to successfully implement change. 

Change Management Training

Our customized, comprehensive Change Management training programs reduce the potential for negative outcomes during periods of systematic change within an organization.

Program Management​

Our strategic Program Management services will ensure consistency and safeguard quality during the delivery of large-scale initiatives.

We create amazing Webflow templates for creative people all around the world and help businesses grow.
User Experiences

Our strategic Program Management services will ensure consistency and safeguard quality during the delivery of large-scale initiatives.

We create amazing Webflow templates for creative people all around the world and help businesses grow.
User Experiences

Our methods

To help our clients launch new systems XA offers:  ​

Scope of Change Assessment & Documentation

Our Scope Assessment & Documentation services enable you to work more effectively with others in your organization to successfully implement change. 

Change Management Training

Our customized, comprehensive Change Management training programs reduce the potential for negative outcomes during periods of systematic change within an organization.

Program Management​

Our strategic Program Management services will ensure consistency and safeguard quality during the delivery of large-scale initiatives.

Our strategic Program Management services will ensure consistency and safeguard quality during the delivery of large-scale initiatives.

We create amazing Webflow templates for creative people all around the world and help businesses grow.
case study
READ THE CASE STUDY

A licensing and regulatory body for medical professionals

The Experience Advisors were engaged by our client to lead the change management and training for an enterprise (CRM) modernization and transformation project.

Read More
25+
years of Experience Design
2,000+
projects for leading brands
20,000+
training sessions
98%
NPS Average
Richard Antosik
// 
VP of Operations & Client Services, B2B Bank

"The team delivered excellent work that will be invaluable as we begin to implement a digital contact center, looking at the people, process and technology requirements. They helped our team define the vision and started us on our journey to execute it – we will be looking for their support moving forward."

Eric Esguerra
// 
VP of Customer Service & Operations, Miele

"The Experience Advisors were instrumental in helping us design Miele University. Once Miele University was designed, the team's expert facilitators came onsite to deliver customized training for our teams that was highly engaging and impactful. This ongoing program is nothing short of a success."

Jasmine Antonio
// 
Director of HR, Caesarstone Canada

"We partnered with The Experience Advisors to help enhance our team’s knowledge and skill set across customer-facing positions. Not only have they been easy to work with regarding defining our learning objectives and tailoring curriculums, but they’ve been adaptable to our ever changing organizational environment. We look forward to continuing our partnership!"